Chaotic Intra-Operative Process: Standardized Operation Workflow
To tackle issues such as poor connection between intra-operative links and client anxiety, a “standardized intra-operative workflow” is formulated:
- After arriving at the hospital, clients are guided by exclusive medical guides to complete file registration and pre-operative examinations, then escorted to an independent pre-operative preparation room (providing clothing change, disinfection, and sedation care).
- Before entering the operation room, physicians recheck the project and plan. During the operation, a nurse is assigned to accompany the client throughout and feed back the client’s feelings (e.g., pain level) in real time.
- After the operation, the nurse escorts the client back to the observation room and explains immediate care points, ensuring orderly connection of each link and reducing client anxiety.
