The increase in disputes on online medical beauty platforms has attracted attention

Online medical aesthetics platforms have grown rapidly in recent years, providing consumers with convenient channels for booking medical aesthetics services. However, as the number of platform users increases, so too have related disputes. According to statistics from the Consumers Association, complaints primarily focus on false advertising, price fraud, and services that don’t match descriptions. Some consumers report that the descriptions of medical aesthetics services they see on the platforms differ significantly from their actual experiences, and some institutions even impose temporary price increases. To address these issues, the Consumers Association reminds consumers to carefully review the qualifications and user reviews of online medical aesthetics platforms when choosing one, and to sign a detailed service contract that clearly defines the rights and obligations of both parties. It also calls on relevant departments to strengthen oversight of online medical aesthetics platforms and regulate their operations.